best price guarantee faqs
Frequently Asked Questions
What types of products and pricing are eligible for price matching?add
Full-price, regular-price and sale-price products from qualifying retailers (excludes clearance)
DICK’S, Field & Stream and Golf Galaxy store, ad or website pricing
Brand-specific coupons and promotions from a qualifying retailer
Pre-order products from a qualifying retailer
Purchases made at DICK’S, Field & Stream and Golf Galaxy within 14 days of purchase
What types of products and pricing are NOT eligible for price matching?add
BOGO (Buy One, Get One) promotions
Backorders and out-of-stock products
Store-wide, site-wide and category-wide promotions
Rebates and gifts with purchase
Outlets and 3rd party retailers
Products sold by 3rd party retailers on Amazon (even if fullfilled by Amazon)
Clearance products and going-out-of-business sales
Loyalty promotions, reward certificates and credit/financing offers
In-store services pricing and warranties
Delivery and assembly pricing and warranties
Trade-in offers, pre-owned and demo product pricing
Employee discounts on top of price matching
How do I request a price match from a DICK'S Sporting Goods retail store?add
Present the qualifying retailer's sales ad to a DICK'S Sporting Goods Sales Associate who will review the sales ad and if qualified the Store Associate will execute the price match right at the register.
What if I find a lower price after I purchase the item in a store?add
No problem! You have 14 days from the date of purchase to take advantage of our price match program. Just bring your receipt and qualifying retailer's sales ad to the store. The DICK'S Sporting Goods Sale Associate will then review and verify the price match.
How do I request a price match on DICKS.com?add
When making a purchase, or during the allowable price match period of 14 days, price match requests from DICKS.com are handled via phone or chat. Please call 1-877-846-9997 or chat with us to tell us about the lower price that you want DICK'S to match.
DICK'S Sporting Goods will then review and verify the price match request on a DICK'S Sporting Goods device. NOTE: DICKS.com price match requests cannot be completed via email.
Can shipping and delivery charges be price matched?add
No. Neither shipping or delivery charges are included in the Best Price Guarantee program.
What is considered a local retailer?add
A local retailer for retail store purchases is located in the same market area (within a 25-mile radius) as your local DICK'S store.
A local retailer for DICKS.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.
How do I show "proof" of price?add
The best way to show proof of price is to bring in the qualifying retailer's current ad with the valid effective price or notify us of the website address of the designated qualifying retailer.
Does DICK'S match the prices of a Warehouse club?add
No. We do not match the prices of Warehouse clubs.
Will you price match with the DICK'S mobile app?add
Yes. The DICK'S mobile app has the same pricing and is treated the same as DICKS.com.
Are retailers' services eligible for price matching?add
No. Due to the differences in services being performed, DICK'S does not match retailers' service prices.
This includes, but is not limited to delivery, installation, bike repairs, skate sharpening, warranties and golf services.
Does your price match policy apply to pre-orders and backorders?add
This does not apply to backorders on a retailer's site. The qualifying retailer must have the item in stock and the ability to place an order for the item to be eligible for the Best Price Guarantee.
What if the retailer does not have the item in stock?add
If the qualifying retailer's item is out-of-stock, it is not eligible for price matching.
Does DICK'S price match "free gift with purchase" offers?add
No. This includes, but is not limited to, free gift card with purchase offers.
Does DICK'S price match offers with financing?add
No. DICK'S does not match retailers' financing offers, or financing offers that differ between our stores and DICKS.com. But you can buy a product, get a price match, and still use our low- or no-interest financing plans on your original purchase.
DICK'S also does not price match to a retailer's price that can only be received when using the retailer's credit card.
Does DICK'S match retailers' trade-in value and offers on trade-in products?add
How does the Best Price Guarantee apply to coupons?add
DICK'S will price match retailers' coupons and promotions related to specific brands or products.
For example, we will match 25% off Columbia jackets at Academy Sports. We will not match a retailer's site-wide promotions such as 25% off all purchases.
How does the Best Price Guarantee apply to sales tax?add
DICK'S matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a retailer's price.
DICK'S Sporting Goods may run tests of the Best Price Guarantee in select locations and may amend the Best Price Guarantee program at any time.