Modified Return Policy - COVID 19: Due to the disruption caused by COVID-19, in order to allow flexibility for our Athletes, DICK'S Sporting Goods, Calia, Golf Galaxy and Field & Stream have extended our Return Policy from 60 days to 90 days from the date of purchase. This applies to in-store and online purchases. DICK'S Sporting Goods Warehouse locations offer a 30 day return policy on most products. For more information about our Return Policy, see DICK'S Return Policy .

DICK'S Return Policy

DICK'S Sporting Goods, Calia, Golf Galaxy and Field & Stream offer a 90-day return policy on most products. DICK'S Sporting Goods Warehouse locations offer a 30 day return policy on most products.

• Returns with an original sales receipt or pack slip will receive a refund based on the initial form of payment.
• Returns without an original sales receipt or pack slip must be returned using a valid ID and will receive a store credit for the lowest selling price. Information from the ID will be held in a companywide database of customer return activity. For items excluded from return, the manufacturer's contact information may be provided upon request.
• Returns with a gift receipt will be offered a gift card or even exchange.
• Returns where a ScoreCard Reward or coupon was redeemed will result in an adjusted refund amount.
• Items requiring repairs should be returned to the manufacturer or an authorized service center
• The following identification is accepted for returns: US or Canadian Driver's License, U.S. State ID, U.S. Military ID or U.S. Passport.

DICK'S Sporting Goods, Calia, Golf Galaxy and Field & Stream reserve the right to limit returns or exchanges regardless of receipt.

We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in-store at a lower price, the lower price will be honored.

This Policy describes cancellation terms for reservations where a payment is required at time of booking ("Event"). If payment is not required at time of booking, please call the applicable store at least 24 hours in advance to cancel.

To cancel an Event, please follow the instructions in the confirmation email. If you do not have the confirmation email, call the applicable store to cancel. IF YOU DO NOT CANCEL IN ACCORDANCE WITH THESE INSTRUCTIONS WITHIN THE TIMEFRAMES BELOW, YOU WILL NOT RECEIVE A REFUND OR CREDIT. Refunds should be available within 5 days after cancellation.

Rock Wall:

• Single Climb Reservation: Full refund if cancelled more than 48 hours prior to Event. If cancelled within 48 hours of Event, a credit equal to amount paid will be issued towards a future rock wall event to take place within 90-days of original scheduled Event.
• Group Reservation (for group events scheduled directly with store event coordinator): Full refund of deposit if cancelled more than two weeks prior to day of Event.

Yoga/Fitness Class Registration:

• Full refund if cancelled more than 48 hours prior to Event. If cancelled within 48 hours of Event, a credit equal to amount paid will be issued towards a future like yoga/fitness class event to take place within 90-days of original scheduled Event.

Clinic:

• Full refund if cancelled more than two weeks prior to Event or if cancelled by 3rd party clinic provider. If cancelled within two weeks of the Event, a credit equal to the amount paid will be issued to use towards another clinic event within 90-days of original clinic Event.

Field Rental:

• Deposit for field rentals is non-refundable unless reservation is cancelled by DICK'S.

Tournaments:

• Rain date or refund will be offered if cancelled due to reasons outside of DICK'S control (i.e. health risks - COVID, inclement weather, etc.). Full refund will be issued if cancelled more than two weeks prior to tournament start date.

You can bring both online and in-store purchases to any DICK'S Sporting Goods store location to be exchanged, as long as the item is not an online-only product. We will honor the original purchase price with the exchange. To exchange an online item without visiting a store, simply return the original item by mail, and then contact our Customer Service team at 1-877-846-9997. We can place a new order for you that honors the original purchase price.

• If you returned your item in-store, it can take up to 14 business days for the refund to be processed to your original form of payment. If it has been more than 14 days, you should first reach out to your financial institution regarding the credit. After speaking with your financial institution, if you still have questions, please contact our Customer Service department at 1-877-846-9997 or chat now.
• If you returned your item online, it usually takes 2-3 weeks from DICK'S Sporting Goods receiving your return for a credit to be issued. Refunds will be provided to the original form of payment for the purchase price of the item, including sales tax.

If you lost or did not receive a pack slip and want to return an online purchase, enter your confirmation number and billing zip code in the "Return an Online Purchase" section at the top of this page. You can also use your order confirmation email as proof of purchase for an in-store return.

If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.

Returns without an original sales receipt or pack slip will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a company-wide database of customer return activity

To track your return, use your order number and billing zip code and enter it on our "Track My Return" feature in the "Return an Online Purchase" dropdown. You can also use the tracking number provided on your return label and enter it on the shipping carrier site.

The following items cannot be returned if the package is opened or the factory seal is broken: Baseball/Softball Bats, Football Helmets, Air Beds, Electronic Scooters and Bikes, Face Coverings, Ice Rinks and Portable Lavatories.

Electronics must be returned in the original packaging and with all accompanying manuals, parts and accessories.

There is a 30 day return policy on all opened Hyperice and Theragun products, excluding refurbished products.

Pre-owned items, demo items, refurbished items and Nike Adapt shoes may be exchanged in the same condition as they were sold within seven (7) days of purchase with original sales receipt. All exchanges are subject to approval.

Returned items should be unused, but we understand that sometimes our athletes need to try an item before realizing it's not a good fit. As long as the item is clean and in good condition, your return may be accepted.

We will accept damaged item returns either online or in-store within the 90 day return policy.

The following items cannot be returned:

• Firearms
• Ammunition
• Hunting Bows
• Crossbows
• Black Powder
• Rifles/Muzzleloaders
• Gunpowder
• Primers
• Items Requiring Gasoline or Fuel
• Used Bikes
• Airbeds
• Custom and Special Order Items
• Autographed Collectibles & Memorabilia
• Topps Trading Cards
• Yeezy Shoes
• Gift Cards

If you paid for your order with a gift card or egift card, the return will be refunded back to the original gift card or egift card you used. If you no longer have this gift card or egift card, please contact our Customer Service department at 1-877-846-9997 or chat now. We will send you a new gift card in the amount of your refund.

All Yeezy Shoes sales are final, no returns or exchanges will be accepted. Product is not eligible for promotions or coupons.

Bikes cannot typically be returned. There is a 24-hour bike-sizing/color verification grace period that allows our Athletes additional time to inspect and verify the size and color of the bike. The 24-hour Size/Color Inspection Verification Return Policy is limited to inspecting the bike for size verification and color only - bikes that are used during the 24-hour window or bikes that do not have all original labels and tags cannot be returned. Under the 24-Hour Size/Color Inspection Verification Return Policy:

• Unused bikes purchased and assembled in-store may be eligible for return up to 24 hours after purchase.
• Unused bikes purchased via Curbside Pick Up or Buy Online, Pickup In-Store Pickup programs and assembled in-store may be eligible for return up to 24 hours after pickup.
• Unused bikes that are shipped to home and assembled in-store may be eligible for return up to 24 hours after pickup.
• Unused bikes that are shipped to home and not assembled and still in the box may be eligible for return up to 24 hours after delivery.

If your preference is not to use a provided label, you can also simply address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:

• Repackage items in original packaging, including all paperwork, parts and accessories
• Remove all extra labels from previous shipping on the outside of the box
• Complete the Return Reason Form on the packing slip and enclose in the box
• Apply the return label to the outside of the box OR address the box to:
  DicksSportingGoods.com

  Returns Department

  7603 Trade Port Drive

  Louisville, KY 40258
• Send your package via the shipping service noted on your return label. If you are not using your provided return label, send it through the mail service of your choice*.
• Keep the tracking number provided when using the shipping service of your choice and track via their website.

* Return Shipping charges must be paid. DSG does not accept packages sent as Cash On Delivery (C.O.D.).

Oversized/overweight items require a little more coordination than a standard-sized item, but with a little help from our Customer Service department, we'll get your oversized item picked up in no time. Simply call Customer Service at 1-877-846-9997 to arrange the carrier pick up of your item. Make sure to repackage items with all paperwork, parts and accessories and place the item at the front door for the driver. Please note that you may be responsible for the return shipping cost of your item.