Modified Return Policy – COVID 19: Due to the disruption caused by COVID-19, in order to allow flexibility for our Athletes, Dick's Sporting Goods, Calia, Golf Galaxy and Field & Stream have extended our Return Policy from 60 days to 90 days from the date of purchase. This applies to in-store and online purchases. DICK'S Sporting Goods Warehouse and Overtime locations offer a 30 day return policy on most products. For more information on our Return Policy, see DICK's Return Policy .
DICK’S Sporting Goods, Calia, Golf Galaxy and Field & Stream reserve the right to limit returns or exchanges regardless of receipt.
We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in store at a lower price, the lower price will be honored.
Product Exclusions and RestrictionsIn support of the nation’s efforts to stop the spread of COVID-19, some DICK’S Sporting Goods locations may be temporarily closed. You may return your items in-store or via contactless curbside return at select DICK'S Sporting Goods locations with a receipt or order number. At this time, we can only accept curbside returns for purchases that were made with a debit or credit card (no cash or gift cards).
In the mail. Return your online purchase through the mail with free returns on most purchases. Select Mail-In Return and enter your confirmation and billing zip code for return label. Original shipping fees not refunded.
In Store. Return your online purchase to any open DICK'S Sporting Goods location nationwide with proof of purchase. Select In-Store Return and enter your confirmation number and billing zip code for proof of purchase barcode. You can also use your order confirmation email as proof of purchase for an in-store return.
In support of the nation’s efforts to stop the spread of COVID-19, some DICK’S Sporting Goods locations are temporarily closed. For urgent returns, you may return your items via contactless curbside return at select DICK'S Sporting Goods locations with a receipt or order number. At this time, we can only accept curbside returns for purchases that were made with a debit or credit card (no cash or gift cards).
Choose what you would like to do with your return.
Enter your order details to download a printable return label.
Items you purchased in store can be returned at any open DICK’S Sporting Goods location or via contactless curbside return. Just bring your original receipt or order confirmation email for in-store pickup, as well as the credit card or gift card used to purchase. If you no longer have your receipt, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.
Returns without an original sales receipt will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a companywide database of customer return activity. At this time, in-store purchases cannot be returned by mail.
Modified Return Policy – COVID 19: Due to the disruption caused by COVID-19, in order to allow flexibility for our Athletes, Dick's Sporting Goods, Calia, Golf Galaxy and Field & Stream have extended our Return Policy from 60 days to 90 days from the date of purchase. This applies to in-store and online purchases. DICK'S Sporting Goods Warehouse and Overtime locations offer a 30 day return policy on most products.
We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in store at a lower price, the lower price will be honored.
If you lost or did not receive a pack slip and want to return an online purchase, enter your confirmation number and billing zip code in the Return an Online Purchase section at the top of this page. You can also use your order confirmation email as proof of purchase for an in-store return.
If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.
Returns without an original sales receipt or pack slip will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a company-wide database of customer return activity
The following items cannot be returned if the package is opened or the factory seal is broken: Baseball/Softball Bats, Football Helmets, Air Beds, Electronic Scooters and Bikes, Face Coverings, Ice Rinks and Portable Lavatories.
Electronics must be returned in the original packaging and with all accompanying manuals, parts and accessories.
There is a 30-day return policy on all opened Hyperice and Theragun products, excluding refurbished products.
Pre-owned items, demo items, refurbished items and Nike Adapt shoes may be exchanged in the same condition as they were sold within seven (7) days of purchase with original sales receipt. All exchanges are subject to approval.
Returned items should be unused, but we understand that sometimes our athletes need to try an item before realizing it’s not a good fit. As long as the item is clean and in good condition, your return may be accepted.
If your preference is not to use a provided label, you can also simply address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:
* Return Shipping charges must be paid. DSG does not accept packages sent as Cash On Delivery (C.O.D.).