Modified Return Policy – COVID 19: Due to our store closures and the disruption caused by COVID-19, in order to allow flexibility for our Athletes, Dick’s Sporting Goods, Golf Galaxy and Field & Stream have extended our Return Policy from 60 days to 90 days from the date of purchase. This applies to in-store and online purchases. For more information on our Return Policy, see FAQs section .
In support of the nation’s efforts to stop the spread of COVID-19, DICK’S Sporting Goods locations are temporarily closed. For urgent returns, you may return your items via contactless curbside return at select DICK'S Sporting Goods locations with a receipt or order number. At this time, we can only accept curbside returns for purchases that were made with a debit or credit card (no cash or gift cards).
In the mail. Return your online purchase through the mail with free returns on most purchases. Select Mail-In Return and enter your confirmation and billing zip code for return label. Original shipping fees not refunded.
In Store.In support of the nation’s efforts to stop the spread of COVID-19, DICK’S Sporting Goods locations are temporarily closed. For urgent returns, you may return your items via contactless curbside return at select DICK'S Sporting Goods locations with a receipt or order number. At this time, we can only accept curbside returns for purchases that were made with a debit or credit card (no cash or gift cards).
Choose what you would like to do with your return.
Enter your order details to download a printable return label.
Modified Return Policy – COVID 19: Due to our store closures and the disruption caused by COVID-19, in order to allow flexibility for our Athletes, Dick's Sporting Goods, Golf Galaxy and Field & Stream have extended our Return Policy from 60 days to 90 days from the date of purchase. This applies to in-store and online purchases.
We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in store at a lower price, the lower price will be honored.
If you lost or did not receive a pack slip and want to return an online purchase, enter your confirmation number and billing zip code in the Return an Online Purchase section at the top of this page. You can also use your order confirmation email as proof of purchase for an in-store return.
If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.
Returns without an original sales receipt or pack slip will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a company-wide database of customer return activity
The following items cannot be returned if the package is opened or the factory seal is broken: baseball bats and electronic scooters and bikes.
Electronics must be returned in the original packaging and with all accompanying manuals, parts and accessories.
Pre-owned golf clubs and demo clubs may be exchanged in the same condition as they were sold within seven (7) days of purchase with original sales receipt. All exchanges are subject to approval.
Returned items should be unused, but we understand that sometimes our athletes need to try an item before realizing it’s not a good fit. As long as the item is clean and in good condition, your return may be accepted.
If your preference is not to use a provided label, you can also simply address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:
* Return Shipping charges must be paid. DSG does not accept packages sent as Cash On Delivery (C.O.D.).
