You can return your online purchase to any DICK'S Sporting Goods location nationwide with proof of purchase, such as pack slip or order confirmation email, and the credit card used to purchase.
You can also make your online return through the mail. We offer free returns on apparel and footwear. Original shipping charges are not refunded.
Enter your order details to download a printable return label.
To mail in your return:
Items you purchased in store can be returned at any DICK’S Sporting Goods location. Just bring your original receipt or order confirmation email for in-store pickup, as well as the credit card credit card or gift card used to purchase. If you no longer have your receipt, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.
Returns without an original sales receipt will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a companywide database of customer return activity. At this time, in-store purchases cannot be returned by mail.
DICK'S Sporting Goods, Golf Galaxy and Field & Stream offer a 60-day return policy on most products.
We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in store at a lower price, the lower price will be honored.
If you lost or did not receive a pack slip from an online purchase and want to return in-store, you can use your order confirmation email as proof of purchase. If you want to return an online purchase through the mail, enter your confirmation number and billing zip code in Print a Return Label section at the top of this page.
Returns without an original sales receipt or pack slip will receive a store credit for the lowest selling price. You must also present a valid ID when returning the item. Information from the ID will be held in a company-wide database of customer return activity
The following items cannot be returned if the package is opened or the factory seal is broken: baseball bats and electronic scooters and bikes.
Electronics must be returned in the original packaging and with all accompanying manuals, parts and accessories.
Pre-owned golf clubs and demo clubs may be exchanged in the same condition as they were sold within seven (7) days of purchase with original sales receipt. All exchanges are subject to approval.
Returned items should be unused, but we understand that sometimes our athletes need to try an item before realizing it’s not a good fit. As long as the item is clean and in good condition, your return may be accepted.
If your preference is not to use a provided label, you can also simply address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:
* Return Shipping charges must be paid. DSG does not accept packages sent as Cash On Delivery (C.O.D.).